Tokuyama Dental America is committed to protecting your privacy. The purpose of this Privacy Policy (hereinafter “the Policy”) is to describe to you how your personal information is being used when you access or use our website(s) located at,,,,, and (the “Sites”). Please read the Policy carefully to understand how your personal information is collected, used, and handled, and what your rights are.

By visiting or providing personal information to us, or by otherwise using our Sites, you agree with the terms of the Policy and consent to Tokuyama Dental America’s privacy practices as described below. If you cannot agree or consent, please do not access or use our Sites.

Personal Information We Collect from You When You Visit Our Sites

When you visit our Sites, we collect certain personal information about you to help us personalize and improve your customer experience. The types of personal information we collect include:

  • Information you provide to us: We receive and store any personal information that you provide to us when you enter and use our Sites or give your information to us in any other way. For example, you may provide us with personal information when you submit a survey response, or when you join our newsletter by giving us your email. When we require certain data fields to be complete, it is because they are relevant to providing you with the service you are requesting – any personal information you provide to us that is not required is voluntary.
  • Automatic information: While you are using our Sites, we may collect personal information about your use of our services, such as log data, device information, and location information. This kind of information is usually referred to as “cookies” or behavioral tracking.
  • Registration information: To use parts of our Sites, such as to order products, you will need to register for a user account. In order to register successfully, we will require you to provide us with your name, email, mailing address, phone number, payment information, or other details as needed to complete your transaction.
  • Your communications to us: When you email or contact us in any way, we may collect personal information from you. For example, for emails we may keep a record of your email and receive a confirmation whether you opened the email, if your computer supports such capabilities.
  • Children: Our Sites are not intended for use by anyone under the age of 18. Tokuyama Dental America does not knowingly collect or use any personal data directly from children. If you are aware that a child under the age of 18 is accessing our Sites, please contact us so we can take appropriate action.

How We Use Your Personal Information

We use the personal information we collect from you to provide you with our products and services, and to learn how to serve you better. We do not sell your personal information. Some of the ways in which we use your personal information include:

  • Providing, developing, and improving our Sites and services: When we collect personal information from you, we use this information to provide, further develop and improve our Sites and services. For example, we use your registration information to create your account, verify your identity, complete your transactions, and to assist us in providing you with our products and services.
  • Communications with you: We may use your contact information to communicate with you about billing, shipping, surveys, other product or service-related notifications, or promotions. You may not be able to opt-out of receiving certain important service-related messages; however, our marketing emails will contain the option for you to opt-out of receiving such emails in the future.
  • Advertising: To improve advertising for our products and services, we may use your personal information to measure the success of certain ads or services on our Sites.
  • Improving safety and security: We may use your personal information to generally improve the safety and security of our Sites, such as to verify an account, investigate a complaint, violation of our policies or suspicious activities.

How We Share Your Personal Information

We share your personal information in the following ways:

  • Affiliates and subsidiaries: We may share your personal information with an affiliated business or subsidiary that may or may not be in our control, as permitted by law.
  • Third-party service providers: When we hire third parties to provide services or products for us that are necessary to our provision of services or the Sites. Through contract and certain laws, such third parties are required to protect the personal information we share with them.
  • Persons authorized by you: If you authorize us to share your personal information with another person or entity, we will do so on your behalf.
  • To comply with legal obligations: We may share your personal information in situations where we believe, after due consideration, that doing so is reasonably necessary to comply with a law, regulation, or valid legal process. In some cases, we are required by law to disclose your personal information to a lawful request by public authorities, such as law enforcement requests. Where possible, we will try our best to provide you with notice of such a request.
  • To ensure the safety and security of others: We may share your personal information to address fraud, spam, or security issues; to comply with a legal duty to inform others; or to protect yours, ours or a third-party’s rights or property.
  • Business transaction: In the event of a business transaction, such as a merger, acquisition, bankruptcy, consolidation, sale of assets or corporate reorganization, we may transfer or sell your personal information as a part of that transaction. The Policy will continue to apply to the personal information we have stored.

How We Protect Your Personal Information

Tokuyama Dental America values your privacy and has implemented certain physical, technical, and administrative safeguards, as appropriate, to maintain the safety of your personal information.

However, we cannot guarantee that your personal information is safe from loss, misuses, alteration, or unauthorized acquisition. Your ability to safeguard your personal information is just as important in protecting your information. You should notify us immediately if you become aware of any unauthorized access to your account.

How We Use Cookies and Other Tracking Technology

Our Sites use cookies, web beacons and similar behavioral web tracking technologies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. Cookies and other tracking technologies also help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and interactions so that we can offer better site experiences and features in the future.

To manage first-party cookies, you should take a look at your browser settings. Since everyone’s browser is different, you will need to follow the instructions provided by your specific browser which can be found in the browser’s “Help” or “Tools” menu. Please be advised, if you turn cookies off, some site features will be disabled and may not function properly. You can find more information about how to change your browser cookie settings at

To manage third-party cookies, you should see To opt-out of ad networks’ and services’ advertising practices, go to

While you can disable the usage of cookies through your browser settings, we do not respond to “Do-Not-Track” signals at this time.

Responsibility For Third-Party Links

Our Sites contain links to third-party websites that we do not own or control, thus we are not responsible for any content on such websites. We do not review or endorse any third parties linked on our Sites. Since we do not have control of such third parties, you will need to read the third party’s privacy policies to understand how they handle your personal information.

Accessing Our Sites Globally

Our Sites are owned and operated by Tokuyama Dental America in the United States, but the information you provide will be accessible to our affiliates, vendors, and suppliers in other countries in accordance with the Policy. Furthermore, if you are visiting our Sites from a country other than the United States, your communication with us will necessarily result in the transfer of information across international borders. The level of legal protection for Personal Data is not the same in all countries; however, we will take the security measures described in this Privacy Policy in an effort to keep your information secure. By using our Sites, you understand that your personal data will be stored and processed in the United States and in any country to which we may transfer your information in the course of our business operations.

Notice to California Residents

Subject to certain limits under California Civil Code § 1798.83, California residents may ask us to provide them with (i) a list of certain categories of personal data that we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and (ii) the identity of those third parties. To make this request, California residents may contact us at

How You Can Access Your Personal Information

If you would like to access, modify, or correct the personal information that we hold about you, please feel free to contact us (see “How to Contact Us”). We will respond to reasonable requests.

Changes To This Policy

We may change how we collect, use, and disclose your personal information at our discretion and without prior notice. If we make material changes to the Policy, we will notify you either by posting the changed Policy on the Sites or by sending an email to you. We will also update the “Last Updated” date at the bottom of the Policy to reflect such changes. In the event the Policy is changed, you should review the changes and if you do not consent to the changes, then you should stop accessing and using our Sites.

How To Contact Us

If there are any questions regarding the Policy or you would like to contact us to leave a comment or question, please contact us at:

Tokuyama Dental America
740 Garden View Ct. Suite 200
Encinitas, California 92024
United States

Last Updated on 07/06/23